About Us

Goggle Box is a family business founded by Ken Orchard in 1988. Pat Orchard, Kens wife and Sarah Genge, Kens Daughter assist Ken in the day to day running of the business.

Administration & Customer Service Team 

 

 

 

 

 

 

 

 

These ladies are the voices you speak to over the telephone. They manage the day to day running of the office and deal with customer queries. We have a database that is always updated at every stage of the repair to ensure that our customers are updated.

Workshop Team

 Our experienced in house engineers deal with a wide variety of products, each specialising in their own field of repair.Each Engineer has their own work bench with up to date  diagnostic and servicing equipment and has access to manufacturer technical data, systems and tecnical departments.

Field Service Team

 

Our field engineer’s repair and install products in customer's homes or in business premises in our new silver vans, freshly sign written in our new branding and livery.We offer Weekday and Saturday call outs and offer a AM or PM time slot. We understand that your time is valuable so we can offer a courtesy call of 30 minute notice to a mobile or work number so you do not have to wait in hours on end!

INVESTORS IN PEOPLE

 

 

 

 

 

 

 

 

Goggle Box TV & Video became an ‘Investor in People’ in January 2005 and were re-recognised for this award in January 2009 and again in February 2011.Investors in People is the national Standard which sets out a level of good practice for training and development of people to achieve business goals.

For more information go to: www.investorsinpeople.co.uk